Introduction
In the ever-evolving legal landscape, our law firm, Trethowans, is continually seeking ways to enhance efficiency and improve client experiences. We embraced technological innovation to streamline our court document creation and management processes. This case study delves into our decision to adopt Quantum Cloud as our forms software and explores the impact it has had on our daily operations.
Company Overview
Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.
We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2022 and 2023.
Choosing Quantum Cloud as Our Preferred Forms Software
We recognised the need for a reliable system to assist in the input and creation of Court documentation. Additionally, we aimed to simplify the electronic transmission of these forms. Quantum Cloud was selected as our solution due to its reputation for reliability and its ability to address our specific needs effectively. The decision was rooted in our desire for a more efficient workflow and a smoother experience for both our team and clients.
Frequency of Use and Key Forms
At Trethowans, Quantum Cloud has become an integral part of our daily operations, with most users logging in daily or several times a week. We primarily rely on Form E, D81, and Form H, which are essential to our legal practice and are accessed regularly to support our clients effectively.
User Experience and Collaboration
Although there was an initial learning curve, we now find Quantum Cloud user-friendly and intuitive. Its Collaborate feature has notably enhanced client experience by speeding up the completion of Form Es, making processes more efficient and cost-effective. The software has also streamlined our workflow, particularly with more complex forms, allowing us to serve clients with greater efficiency.
Support and Training
We greatly value Quantum Cloud’s accessible and responsive customer support, as well as the follow-up training that ensures our team can make full use of the software. We also take advantage of the free training provided, which helps maintain our team’s proficiency and keeps us up to date with new capabilities.
Key Benefits
Overall, the most significant benefits of Quantum Cloud for us lie in the efficient completion of Form Es and D81s, reinforcing its role as a vital tool in our legal practice.
Conclusion
In embracing Quantum Cloud as our form’s software, Trethowans has witnessed a notable transformation in our workflow. The software's user-friendliness, collaboration features, and access to support have combined to enhance our efficiency and the overall client experience. Quantum Cloud has proven to be a valuable asset, allowing us to navigate the complex legal landscape more effectively.
