CUSTOMER SERVICE
Always focused on your experience
At Quantum Cloud, support isn’t an afterthought - it’s at the core of everything we do. Our small, dedicated team makes it easy to get the help you need, when you need it. With a dedicated account manager to assist you throughout your journey, every interaction feels consistent, informed, and built on trust.
The details
Expert support you can rely on
The team at Quantum Cloud team combines Family Law expertise with a full understanding of the challenges practitioners face. That means you get more than just technical help - you get support from people who understand your work.
Our customer support team is directly involved in shaping and training Quantum Cloud, so when you reach out, you’re speaking with true experts. Every query is acknowledged quickly - by phone or email - with no queues or ticketing systems.
Fast, direct access to real support by real people
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Friendly, personal service from a team that knows Quantum Cloud inside out
Renowned experts in Family Law
‘We've had excellent support from Quantum Cloud's team. They're patient and knowledgeable, which has contributed to our positive experience with the platform.’
Ash Hussain
Family Lawyer
|Aina Khan Law
Support that comes as standard
In a world of call queues and chatbots, we keep it simple - real people, based in our UK offices, ready to help. Reach us directly by phone or email, Monday - Friday, 9am - 5:30pm.
Direct Phone Number
Contact our team directly at our office in North Lincolnshire. With no call queues or ticketing systems, you'll be connected directly to one of our friendly advisors.
Quick Responses and Replies
During our usual office hours of Monday to Friday, 9:00 AM to 5:30 PM, we aim to respond to all severe issues within 2 hours and resolve them within 4 hours. Less severe issues will be responded to within 24 hours and typically resolved within 20 hours of the initial response.
Dedicated Service Advisor
A member of our dedicated Quantum Cloud support team will always be available to assist you. Typically, you'll have the opportunity to speak with the same advisor if your query requires further attention.
WHAT OTHERS SAY
'The customer service that I have experienced over the years has always been excellent and I would not hesitate to recommend Quantum Cloud.'
Nicola Chamberlain
Head of Family
|Blackfords LLP
Over 200 +
Family law firms trust Quantum Cloud
Over 681 +
Average monthly users
WHAT WE DO DIFFERENT
Want to speak to us about how we could help your law firm?
Want to explore how Quantum Cloud can support your firm? When you take on Quantum Cloud, you’ll get more than the powerful features - you’ll also receive full training and expert support from our dedicated team. It’s all included in your plan, with no hidden costs or limits on access.
‘The support is fantastic, very responsive and eager to help.’
Family Department
|Cripps
Want to know more about Quantum Cloud?
The Quantum Cloud platform offers a range of great features designed to help you manage you family law cases. Click the link below to see some of the great features you can access as part of your subscription plan
