Support
Included Training and Support
We support you and your clients every step of the way.
Support
Comprehensive support included
All support and training you need is included in your Quantum Cloud subscription - no hidden tiers, no extra charges. The support you receive during your trial is the same high level you’ll continue to receive after adopting the software.
Our expert team offers remote 1:1 training sessions to help you and your team get the most out of Quantum Cloud, while also providing full technical support for your clients. From logging in and setting up two-factor authentication to completing and submitting their forms, we’re here to support both you and your clients every step of the way.
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Unlimited access to expert support - no tiered packages
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Remote 1:1 training sessions available on request
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Same level of support during trial and subscription
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Guidance for both your team and your clients
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Client technical support included at no extra cost
What Others Say
'Quantum Cloud's collaborate feature has significantly improved the client experience for us. Specifically, it has accelerated the completion of Form Es, making the process more efficient and cost-effective for both our firm and our clients.'
Sara Willis
Paralegal
|Trethowans
'Quantum's accuracy in tracking figures, totalling up assets and liabilities, reassures us and ensures precision in the financial calculations critical to our cases.'
Ash Hussain
Family Lawyer
|Aina Khan Law
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FAQs
How do I know if the software is right for me?
Quantum Cloud is tailored specifically for professionals handling Family Law cases. Whether you're a seasoned Family Law Practitioner or frequently handle such matters, Quantum Cloud is the ideal solution for you. Our platform helps you to navigate the intricacies of family cases, seamlessly managing complex Form Es, drafting standard family court orders, and enabling collaboration on financial or children forms with clients.
Can I try Quantum Cloud for free?
Yes, we provide a complimentary 35-day trial of Quantum Cloud, which can be extended if necessary. We understand that investing in software for your business is a significant decision. During the trial, you'll enjoy full access to Quantum Cloud, and we don't require any credit card details to get started.
Can my client use Quantum Cloud too?
Yes, with Quantum Cloud's collaborate feature, you can invite clients or counsel to complete or review their court forms, including Form E. This saves them time and money while offering a more secure system compared to emailing drafts of documents back and forth.
How much does Quantum Cloud cost?
Quantum Cloud costs £550+VAT per user, per year. There are no lengthy contracts or cancellation periods. You pay for the year and can cancel at any time, although refunds are not available for the current subscription period.
Can I access customer support and training as part of my software plan?
Yes, we take pride in offering high quality customer support and training, all included in your software plan at no additional cost. Regardless of how frequently you utilise our support or training services, there are no extra charges. Plus, support and training are also available during your trial period.
What is the installation process for Quantum Cloud?
Since Quantum Cloud is cloud-based, setup is quick and straightforward, requiring no installation. Upon creating your account, you'll receive an invitation email to set it up. As part of the sign-in process, we've implemented two-factor authentication, easily managed through an authenticator app on your mobile device. Popular authentication apps include Authy, Microsoft, Google, and Duo. We handle all account creations for you, minimising the time you or your IT team need to spend on setting up Quantum Cloud.
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Learn more about Quantum Cloud features
Support
Dedicated account manager
Consistent, personal support from your account manager.
Support
Direct phone line
No call queues, no automated menus, and no scripts - contact our support team directly.
Support
Knowledgeable support team
Get clear, practical help from experts who know Quantum Cloud and family law forms inside out - no scripts, no fluff. Just friendly guidance you can count on.
Support
Quick & Easy Licence Transfer
Switch users effortlessly with every seat change - just email our friendly support team and we’ll handle the rest.