Blog Posts

How Quantum Collaborate creates seamless interaction with your clients

Client collaboration is a top priority for many law firms, especially in today’s fast-paced digital environment. From tracking form changes to simplifying document management, Collaborate ensures that you and your clients stay aligned effortlessly.

1 minute read

06 November 2024

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Quantum Cloud

Here's how Quantum Collaborate creates a seamless interaction with your clients:

Quantum Collaborate gives you and your clients a shared space to work together, eliminating the need for endless emails. Update forms, add notes, and manage case information all securely within the platform. Keep communication with your client clear and move your projects forward without any delays or misunderstandings.

As well as form collaboration, Collaborate allows your clients to upload supporting documents and attach them to the forms. Your clients can easily upload PDF files directly into the program, ensuring that all necessary materials are in one place. Documents undergo a virus scan before they’re uploaded, adding an extra layer of security.

Keeping on top of your clients' updates is simple with track change icons that highlight every adjustment made, allowing you to quickly navigate to the sections of the form that require your attention. Changes are color-coded - green text for added information, and red text for removed content - so you can quickly see the alterations made.

To help you get the most out of Quantum Collaborate, we offer free remote training as part of your subscription. Our team will guide you through the software, showing you all the features and how to use them efficiently. This ensures that you can make the most of every collaborative opportunity. Whether it's a forgotten password, help with the initial setup, or step-by-step guidance, our team is here to assist your clients every step of the way, too - we pride ourselves in offering full support for helping your clients log into and navigate the platform.

We understand that sometimes cases are urgent, and the fastest way to resolve an issue is by talking it through. We offer over-the-phone support, Monday – Friday, 9 am to 5:30 pm, so you and your clients can get answers immediately. Our friendly support staff are always ready to help with any questions.

Quantum Collaborate is more than just a tool - it’s a solution designed to improve how you interact with your clients using real-time collaboration, clear document tracking, and high-quality support. By keeping everything seamless and streamlined, Quantum ensures that both you and your clients can focus on what matters. Book a demo today to see how Quantum Cloud can streamline your Family Form collaboration.

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Quantum Cloud

Meet Pippa, a dedicated member of our Customer Service desk, she's here to assist with any Quantum Cloud queries you may have. Beyond providing quality support, Pippa takes care of crucial behind-the-scenes tasks to keep Quantum Cloud running smoothly. From ensuring our forms are always up to date to managing licence renewals for all our customers.
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