Having a dedicated support team can make all the difference when it comes to a user’s experience with software; because when it comes down to needing a bit of guidance, it’s the people that answer the phone instead of putting you in a call queue that make all the difference.

At Quantum Cloud, we are available Monday – Friday, from 9am – 5:30pm, to support you with any question or query you may have. With no bots or AI chats, you will get through directly to one of our friendly team in our North Lincolnshire office. When you call, our support team aim to answer the phone within a few rings; we know how time sensitive some things can be, so we get you the support you need when you need it.

Daisy is the Account Manager and Training Specialist here at Quantum Cloud, giving each customer a direct point of contact for any questions regarding their subscription, licences, or training. Having a dedicated account manager helps to build a strong customer relationship, allowing us to fully understand your firm and user needs, and how we can tailor our support to work for you. From quarterly team training to dedicated training videos, we do everything we can to help you get the most out of Quantum Cloud.

We believe that support and training should never be an additional cost, so whether you need a remote 1-1 session, a quick call, or an account management meeting, everything is included in your subscription price; no hidden costs or strings attached. Our focus is simply on making sure you feel confident, supported, and able to get real value from Quantum Cloud, knowing that help is always there when you need it.

To see how our team can support you, get in touch now.